- Shipping & Returns
Shipping & Returns
Vending Nut Company guarantees the freshness and quality of our products. If there is a problem with our products, please contact us within 5 days of purchase and we will take the appropriate action to replace, exchange or issue you a refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We only ship within the United States via FedEx Ground or FedEx Home delivery. We do not ship to P.O. Boxes, APO, or anything outside the United States. If you need to ship to a P.O. Box please call 1-800-429-9260 to place your order and it will be shipped via United States Postal Service.
Please also note that all shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
To guarantee our chocolate candies arrive to their destination without melting, we stop shipping the chocolates during the summer months, when our average outside temperatures reach 85 degrees or more.